Insights

GPT-5 Now Live in Microsoft 365 Copilot and Copilot Studio
The future of work just took another leap forward. OpenAI’s latest generative AI model, GPT-5, is now generally available in Microsoft 365 Copilot and Copilot Studio, marking a significant milestone in the evolution of workplace
Value, savings and longevity: Could AI finally turn CRM data into gold?
Eldon Bothma, Sales Executive, and Hayley Blane, Dynamics 365 CE Product Owner and Solution Architect, unpack how AI can help…
Read moreCRM security: Blueprint, not plugin. By design, not by default
Eldon Bothma, Sales Executive, and Hayley Blane, Dynamics 365 CE Product Owner and Solution Architect, at Braintree talk security within…
Read moreIs your CRM growing your business or just helping you survive the chaos?
Eldon Bothma, Sales Executive, and Hayley Blane, Dynamics 365 CE Practice Head and Solution Architect, at Braintree ask if CRM…
Read moreTrapped by tech? Avoid the CRM that costs more than money
Eldon Bothma, Sales Executive, and Hayley Blane, Dynamics 365 CE Practice Head and Solution Architect, at Braintree discuss how digital…
Read more7 Dynamics 365 Field Service Secrets You’ll Wish You Knew Sooner
It’s month end at SwiftLink Distribution, and things are looking bleak. Dispatch phones, buzzing non-stop, turn Bongani’s workstation into a…
Read moreControlGear Instramac: From Great Plains to Next-Gen Dynamics 365 Business Central
To migrate from Great Plains to Dynamics 365 Business Central while smoothly integrating customisations and processes. Controlgear Instramac (CGI), a…
Read moreDodging the 70%: Why cloud ERP delivers
Cloud-based enterprise resource platforms have become a compelling investment for the modern enterprise, says Chris Badenhorst, Head of Azure Core…
Read moreWhat if your customer service could grow your business like your smartest investments do?
From failure to favourite: Create a customer experience for continuous business growth The following situation is a daily occurrence in…
Read moreOld Mutual Africa’s Finance Transformation with Microsoft Dynamics 365
Transforming Finance and Operations at Scale: Old Mutual Africa’s Success Story with Braintree and Microsoft Dynamics 365 Old Mutual Africa…
Read moreThe Winning Business Strategy
“Hulle Weet Nie Wat Ons Weet Nie!” The Winning Business Strategy Inspired by Rassie Erasmus’ Game Plan for Success …
Read moreForbes Advisor’s Top ERP: Microsoft Dynamics 365 Business Central
The Smart Choice for Growing Businesses Choosing an ERP system isn’t just about picking software—it’s about shaping your business’s future.…
Read moreShort-Term Solutions Versus Future Foresight
Do Customers Know What They Want? “If I had asked people what they wanted, they would have said faster horses.”…
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